① CARA
CARA RESOURCE PLANNING, CRM, AND PHYSICAL RETAIL
CARA is an arts nonprofit, research center, and publisher. They had an ambitious timeline and a growing team. There were no systems, except a clunky Salesforce CRM and a Shopify account.
CARA is an arts nonprofit, research center, and publisher. They had an ambitious timeline and a growing team. There were no systems, except a clunky Salesforce CRM and a Shopify account.
Platforms/Tools: Airtable, Shopify, Stripe, Google Suite, Google Drive
- Analyzed and improved business processes across multiple areas including online and physical retail, exhibition space, content production, sales, and donations tracking.
- Implemented and managed the deployment of a comprehensive SaaS stack (Shopify Enterprise, Airtable CRM/ERP) to optimize inventory, warehouse, and production management.
- Established a streamlined content production workflow for external freelancers, facilitating efficient collaboration between creators, reviewers, and designers using Airtable, Google Drive, and Adobe creative suite tools.